Support of Facial Recognition by RSA SecurID Authenticate App for Android
Originally Published: 2021-03-04
Last Modified: 2023-09-25
Article Number
000065030
Applies To
RSA SecurID Authenticate App v3.6 
RSA SecurID Authenticate App v3.7
Issue

Issues using the RSA Authenticate App with Face-ID on Android devices.
Resolution
RSA SecurID Authenticate 3.6 for Android app now supports face recognition.

Devices must meet the Android security specifications and have a strong rating to allow the use of Biometric authentication (face recognition and fingerprint) within the Authenticate app.

However, this is only supported by Android devices that have a Biometric security classification tear of “Class 3 – Strong” only. 

For example, the Pixel 4 device supports strong facial recognition technology since from our perspective, the Google Pixel family of devices that do support Facial Recognition natively will be rated “Class 3 – Strong".

Users should check with their device vendors to confirm if their devices are compatible and the below document by Google has described the different rating systems.

https://source.android.com/security/biometric/measure

Also, as of now, we do not support “Trust Unlock” nor do we have plans to add that authentication method to our offering.
Notes
RSA SecurID® Access Release Notes; July 2020 - RSA SecurID Authenticate App for Android.

https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-cloud-authentication-service/ta-p/569746#July

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