The rsaenv command to set the environmental variable fails to allow a connection to RSA Authentication Manager 8.x database
Originally Published: 2016-03-04
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
rsaadmin@primary81:/opt/rsa/am/utils> . ./rsaenv rsaadmin@primary81:/opt/rsa/am/utils> /opt/rsa/am/pgsql/bin/psql -h localhost -p 7050 -d db -U rsa_dba rsaadmin@primary81:/opt/rsa/am/utils>
Cause
This behavior happens when the /opt/rsa/am/utils/rsaenv file is corrupt and shows a file size of 0 bytes. The size of the rsautil file should NOT be 0 bytes, as below:
rsaadmin@am81p:/opt/rsa/am/utils> ls -al rsaenv -rw-r--r-- 1 rsaadmin rsaadmin 1337 Dec 6 2013 rsaenv
Resolution
To resolve this issue, follow the steps below:
- Copy the rsaenv file from another working instance of RSA Authentication Manager 8.x, either primary or replica.
- Place the file in /opt/rsa/am/utils.
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