RSA Product/Service Type: Authentication Manager
When importing a token batch into RSA Authentication Manager, the import job finishes with an error and none of the tokens are imported.
The Import Job summary shows:
| Import Job Basics | |
| Import Job Name: | ImportTokens_20090507_1535PM |
| Submitted on: | 05/07/2009 15:35PM |
| Submitted By: | admin |
| Completed On: | 05/07/2009 15:35PM |
| Imported Tokens | |
| Imported file | 666706-10-1_token.xml |
| Number of tokens imported: | 0 |
| Number of duplicate tokens imported: | 0 |
| Number of duplicate tokens ignored: | 0 |
The Administrator Activity log shows the following error:
AM_IMPORT_TOKEN_XML_DATA_CORRUPT
When importing a token into an Authentication Manager primary, a password field is available in case the seed records are encrypted with a password. If you try to import the tokens without entering the password or use an incorrect password, the import job will proceed; however will finish with an error. The Job Summary does not indicate that a password was required or if the password that was entered was incorrect.
It is also possible that a particular seed record does NOT need a file password, but if you add a password you will get the same problem.
Decrypting token seed files
When token seeds are decrypted, there are two files: one with an .xml extension and one with a .txt extenison. Fexample- The token seeds are in 320027296_20_1_TOKEN.xml
- The password is in 320027296_20_1_TOKEN_PASSWORD.txt
| Token Record File | Batch Import Password |
| 320027296_20_1_TOKEN.xml | MWKGDQ2YV6F43BX6 |
The password inside the text file is called a batch import password. It is that batch import password which is needed on the Security Console when importing tokens.
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