Unable to access public folders through OWA when protected by RSA Authentication Agent 7.1.3 for Web for IIS using Google Chrome or Mozilla Firefox
4 years ago
Originally Published: 2016-02-25
Article Number
000055366
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for Web
RSA Version/Condition: 7.1.3
Issue
A problem exists only for Google Chrome or Mozilla Firefox where the public folders from OWA can be accessed through Microsoft Internet Explorer.


 
Resolution
To resolve this issue,
  1. Update to the latest Microsoft patches for the Microsoft Exchange Server.
  2. Update to the latest Microsoft patches for the Microsoft Windows Server on which the Exchange Server is hosted.
  3. Update the RSA Authentication Agent for Web for IIS to the latest build.