Unified user missing data in Identity Governance and Lifecycle
Originally Published: 2019-01-08
Last Modified: 2023-09-22
Article Number
000042009
Applies To
RSA Product Set: Identity Governance and Lifecycle
RSA Version/Condition: 7.0.2
Platform (Other): 7.0.1 P03, 7.0.2P03
 
Issue
Unified user are missing data after running identity collector and unification.
User attribute value is collected but does not show under User table or User Details.
Added a new Identity Collector was added and or Unification Order has changed.
Cause
A defect in where attributes were previously dependent on joins and the order of the joins being appropriate caused this issue.
Resolution
Upgrade to 7.0.2 P04 or 7.1.0 or later.