Upgrade from 7.2.1 or earlier version to SecurID Governance & Lifecycle 7.5.0 or later version stalls at step ACM-102799.sql
Article Number
Applies To
RSA Version/Condition: 7.5.x
Issue
Upgrade to SecurID Governance & Lifecycle 7.5.x from 7.2.1 or earlier version, does not complete in a timely manner.
The migration.log file shows the last activity was the execution of ACM-102799.sql and no further progress is indicated:
SQL/line#: /home/oracle/database/updates/7.2/ACM-102799.sql(1): Start time [Sat Feb 26 08:12:29 CET 2022]
Cause
Customers with a large volume of historical data in WP_USER_DATA table may experience delays in the upgrade during the migration step ACM-102799 which converts and purges WorkPoint user data.
Resolution
Related Articles
How can a Customer obtain the latest version of the AA Mobile SDK 6Number of Views Android and iOS Users Must Upgrade RSA SecurID Authenticate 2.x App the Latest Version by October 12 2020 36Number of Views Upgrade fails with "A newer version of RSA Identity Governance and Lifecycle has already been installed" 42Number of Views Applying patch or upgrade fails after hardening RSA Authentication Manager appliance 812Number of Views Can an upgraded RSA SecurID Access Identity Router be rolled back to a previous version? 66Number of Views
Trending Articles
How to recover the Application and AFX after an unexpected database failure in RSA Identity Governance & Lifecycle Troubleshooting AFX Connector issues in RSA Identity Governance & Lifecycle RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager Upgrade Process
Don't see what you're looking for?