Upgrade from Microsoft Windows 10 to Windows 11 fails with certain versions of the RSA MFA Agent for Windows installed
Originally Published: 2024-05-09
Last Modified: 2024-12-23
Article Number
Applies To
RSA Product/Service Type: MFA Agent for Microsoft Windows
RSA Version: 2.3.0.56, 2.3.0.62, and 2.3.1.72
Issue
Resolution
Workaround
- Upgrade the Windows 10 machine to Windows 11 with a lower version of the MFA Agent for Windows installed.
- Upgrade the Windows 10 machine to Windows 11 without the MFA Agent for Windows installed. Then install/re-install the MFA Agent for Windows on the machine.
Related Articles
Can one user account be linked to multiple tokens simultaneously in RSA ACE/Server and RSA Authentication Manager? Number of Views RSA Authentication Agent 7.3.3 for Windows prompt does not appear after the first reboot of Windows 10 when McAfee SafeBoo… Number of Views Devices running Windows 10 or Windows 11 operating system crash on reboot the machine after RSA MFA Agent 2.3.x for Windo… Number of Views Clear the Cached Copy of a User's Windows Password Number of Views Performance issues seen when processing Role modifications in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
User Application Portal RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU How to set up the REST RSA SecurID Authentication API for Authentication Manager 8.2 SP1 RSA Authentication Manager 8.9 Patches and Hotfixes Readme
Don't see what you're looking for?
