When starting the RSA Via Lifecycle and Governance Host Controller of a cluster: ERROR [org.jboss.msc.service.fail] (MSC service thread 1-11) MSC000001: Failed to start service jboss.undertow.listener.ajp:
Originally Published: 2016-04-15
Article Number
Applies To
RSA Product/Service Type: Appliance
RSA Version/Condition: 7.0
Platform: Linux
O/S Version: Red Hat Enterprise Linux 6.x
Product Description: Software Bundle
Issue
ERROR [org.jboss.msc.service.fail] (MSC service thread 1-11) MSC000001: Failed to start service jboss.undertow.listener.ajp: org.jboss.msc.service.StartException in service jboss.undertow.listener.ajp: Could not start http listener
This happens after failing to stop the host controller on the master server of a cluster.
To check for the issue, run the following:
netstat -an | grep <JMS multicast port>As an example from the default configuration:
netstat -an | grep 231You are looking for the JMS multicast port of 231.7.7.7 to see if something is still listening. If the JMS multicast port on your system was changed from the default, please choose the proper address.
Cause
Resolution
- Try to identify and kill the process that is listening on the JMS multicast port and check again to see if the port has been freed up. If it has not been freed, kill the process for the domain controller.
- If the Oracle database is installed on that node, shutdown all other nodes and then shut down Oracle.
- A reboot is now required.
- If the processes are not configured to automatically start, start them up. If Oracle was running on this node, start the other nodes after Oracle is running.
Related Articles
RESTful Web Service AFX Connector fails when sending a DELETE request in RSA Identity Governance & Lifecycle 159Number of Views Issue resolving variables under Email configuration for all Workflow Nodes (Approval, Activity, Send Email) in RSA Governa… 6Number of Views Generic REST AFX Connector Response Timeout Value has no effect in RSA Identity Governance & Lifecycle 49Number of Views Connector Test or Edit times out without sending any packets on the network in RSA Governance & Lifecycle 43Number of Views How to resolve the issue of logging proxy server IP address for every request 10Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Installation Guide RSA Release Notes for RSA Authentication Manager 8.8 Maximum number of incorrect login attempts for RSA Authentication Manager Operations Console administrator Downloading RSA Authentication Manager license files or RSA Software token seed records
Don't see what you're looking for?