Windows desktop machine does not display last logged in user ID with RSA Authentication Agent 7.x for Microsoft Windows
Originally Published: 2015-12-07
Article Number
Applies To
RSA Product/Service Type: Authentication Agent
RSA Version/Condition: 7.x
Issue
Cause
Resolution
- On the desktop running the RSA Authentication Agent 7.x for Microsoft Windows press Start > Run.
- Type regedit.exe and press Enter.
- Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft \Windows\CurrentVersion\Policies \System.
- Ensure that the value of DontDisplayLastUserName is set to 0.
- Open a command prompt on the machine.
- In the command window type gpupdate /force and press Enter.
- Log off from the desktop and try to login again.
Related Articles
Last Reviewed Date attribute not getting updated after completing a Review on Via L&G 7 Number of Views Error "No appropriate protocol" in RSA Access Manager 6.2 Number of Views RSA SecurID prompt does not appear when connecting with Remote Desktop Protocol RDP on Microsoft Windows Server 2019 with … Number of Views Software Token for Windwos DeskTop, SWTDT v. 5.0.2 and later “No token storage device was detected" after reboot due to ro… Number of Views Last Successful Collection Date incorrect in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Release Notes for RSA Authentication Manager 8.8 Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA Authentication Manager 8.9 Release Notes (January 2026) How to create and configure certificates for HTTPS access when using intermediate CA certs in RSA Identity Governance & Li…
Don't see what you're looking for?
