Workflow Variables under the Resource section of Workflow Nodes cannot resolve Roles and Groups after being imported in RSA Identity Governance & Lifecycle
Originally Published: 2020-08-18
Article Number
Applies To
RSA Version/Condition: 7.0.x, 7.1.x, 7.2.x
Issue
For example, when navigating to Requests > Workflows > {Workflow tab} > {Workflow name} > {Node name}, there is a RESOURCES section under Activity Node Properties on the right-hand side. In this section under Include, Workflow Variables may be included as a Resource. If the Workflow Variable references a Role or Group name from the other system, it may not resolve correctly on the system to which it was just imported.
Cause
This problem is caused by the underlying internal reference ID. The internal reference ID for a Role or Group on one system may not be same as on another system. User do not have this issue because they can be based on other options besides the internal ID such as the User ID or email address as noted in the example below.
Resolution
The product has been enhanced to allow the user to define the values used for Roles and Groups in workflows. Note below the additional Resource options available in 7.2.0
Workaround
