How to add users in RSA Mobile
Originally Published: 2004-01-19
Article Number
Applies To
Microsoft Windows 2000
UNIX
Issue
Update failed for user (Line# 1): trogers - User not found in Directory - trogers
No option is available to add users manually via the Administration Console
Adding users in bulk is unsuccessful
Cause
Resolution
+ csv example file:
trogers,,,
jsmith,,,
+ example of unsuccessful update due to the users (trodger & bfalk) not existing in the directory server prior to adding users in bulk using the configtool USERCONFIG command:
Report for USERCONFIG on: 19/01/04 11:38
Update failed for user (Line# 1): trogers - User not found in Directory - trogers
Update failed for user (Line# 2): jsmith - User not found in Directory - jsmith
Elapsed time (ms) : 211
Total successful updates : 0
Total unsuccessful updates: 2
+ example of a successful update for users who already exist in the directory server:
Report for USERCONFIG on: 19/01/04 11:48
Elapsed time (ms) : 350
Total successful updates : 2
Related chapters for further details information in the RSA Mobile 1.5 Planning, Deployment and Installation Guide:
Page 25 - "How user data is added"
Page 71 - "Creating the file for loading use data"
Workaround
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