SecurID: Locked out of Agent host; cannot authenticate to RSA Authentication Agent for Microsoft Windows.
2 months ago
Originally Published: 2005-02-07
Article Number
000057899
Applies To

RSA Authentication Agent 6.0 for Microsoft Windows
RSA ACE/Agent 5.6 for Windows
RSA ACE/Agent 5.6 for Windows installed on ACE/Server
RSA ACE/Agent 5.0, 5.5, 5.6

Issue

Locked out of Agent host with error "cannot authenticate to RSA Authentication Agent 6.0 for Microsoft Windows".

Resolution

1-  Connect to the \\C$ share on the workstation.

2- Rename acegina.dll to acegina.dll.old.

3- Copy msgina.dll acegina.dll

4- Restart login Ctrl+Alt+Del, Authenticate with Local or cashed Microsoft credentials.