Unable to process a security token in RSA Federated Identity Manager (FIM)
3 years ago
Originally Published: 2005-09-13
Article Number
000057617
Applies To
Microsoft Windows 2000 SP4
RSA Federated Identity Manager (FIM) 2.5
Issue
Unable to process a security token in RSA Federated Identity Manager (FIM)
The following message appears in web browser:

Error 500 - Internal Server Error

The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Asserting Party servlet: com.rsa.csf.common.exceptionbase.CsfApplicationException: Unable to complete SAML SSO due to an unexpected error: Unable to process a security token; nested exception is: com.rsa.csf.techservice.saml.plugins.TicketPluginException: Unable to access the ClearTrust Runtime API; nested exception is: com.rsa.csf.common.exceptionbase.CsfApplicationException: Unable to process a security token; nested exception is: com.rsa.csf.techservice.saml.plugins.TicketPluginException: Unable to access the ClearTrust Runtime API or you see the following message in the RSA ClearTrust Dispatcher console window: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
Cause
These messages occur when RSA ClearTrust is configured for anonymous SSL. The RSA Federated Identity Manager (FIM) setting for the SSL Connection Type for the Dispatchers is clear text.
Resolution
To correct this issue, use the RSA Federated Identity Manager (FIM) administration console to set the Connection Type to ANON. Make sure all RSA ClearTrust servers are running.