Error: 'null; nested exception is: java.lang.NullPointerException' in RSA Federated Identity Manager (FIM) 2.5
2 years ago
Originally Published: 2006-02-06
Article Number
000044436
Applies To
RSA Federated Identity Manager (FIM) 2.5
Microsoft Windows 2000 SP4
Issue
Error: "null; nested exception is: java.lang.NullPointerException" in RSA Federated Identity Manager (FIM) 2.5
After RSA ClearTrust authenticates to AP-protected resource and user clicks the ISX link, the following error appears in web browser:

Error 500 - Internal Server Error

The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Asserting Party servlet: com.rsa.csf.common.exceptionbase.CsfApplicationException: Unable to complete SAML SSO due to an unexpected error: null; nested exception is: java.lang.NullPointerException
Cause
Corrupted configuration within the SAML configuration GUI
Resolution
To correct this issue, restore the last known working SAML configuration from backup file, or reinstall RSA Federated Identity Manager (FIM) and set up initial configuration within the SAML configuration GUI.