PAM authentication error - passcode incorrect - on Linux agent hosts.
Originally Published: 2007-07-13
Article Number
Applies To
The machine is resolving to its hostname "127.0.0.1" due to the configuration of the host file.
Issue
Initial Authentication Fails with "access denied"
Authentication Manager log shows "passcode incorrect"
DNS name resolution appears to be fine.
Hosts file on PAM machine contains loopback as IP
Resolution
(NOTE: An alternate solution is to designate the IP address on the Linux agent by using the 'sdopts.rec' file. See solution How to set an IP address override for an RSA ACE/Agent and RSA Authentication Agent. This solution would not require chaning the Linux box's hosts file)
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