nCipher netHSM not detected during RSA Certificate Manager installation
3 years ago
Originally Published: 2008-01-20
Article Number
000057853
Applies To
RSA Product Set: Digital Certificate Solutions
RSA Product/Service Type: Certificate Manager
RSA Version/Condition: 6.7 build 420
Platform: Microsoft Windows Server, Solaris
O/S Version: 2003, 10
Platform (Other): nCipher netHSM or nShield Software revision 10.5
Issue
Install RSA Certificate Manager using nCipher netHSM.

nCipher device not detected during RSA Certificate Manager installation.

The option for hardware-based SSL keys not appearing during RSA Certificate Manager installation.
 
Cause
RSA Certificate Manager 6.7 (build 420 and earlier) cannot detect or use an nCipher based Security World that was initialized with the AES encryption algorithm.
 
Resolution
To permit the nCipher HSM to be detected during RSA Certificate Manager installation, the appropriate nCipher Security World MUST be initialized with the 3DES encryption algorithm.

This issue has been fixed in RSA Certificate Manager 6.7 build 422 (and later), which supports nCipher based security worlds initialized with AES encryption algorithm.