Microsoft Windows Vista
Certificate Manager 6.7
no certificate request was made when requesting a client certificate using IE 7 on a vista system
Excerpt from the Readme of certificate Manager Build 420
The user must make the following browser changes for certificate request and installation to succeed.
1. In Microsoft Internet Explorer, from the Tools menu, click Internet Options.
2. Click the Security tab.
3. Click Trusted sites.
4. Click Sites, and add the Enrollment Server URL to the list of trusted sites.
5. Ensure that Protected Mode is not selected.
6. Click Custom Settings.
7. Ensure that the security level for the trusted zone is Medium or lower.
8. Change the Initialize and script ActiveX controls not marked as safe for scripting setting to Prompt.
The following behavior occurs when you request and install a certificate.
9. After you have installed your certificate, change the ActiveX control and security level back to their previous
settings.
The full document : https://knowledge.rsasecurity.com/hotfixes/Keon/rcm/6.7/RSACertificateManager67build420Readme.pdf
Related Articles
Troubleshooting Linux/Agent Communication Issues Number of Views Only get 1 certificate template to enroll successfully using AEP even though there 3 custom V2 templates. Number of Views Unexpected error from ACE/Agent API for RSA Authentication Agent for PAM Number of Views RSA MFA Agent 9.0.1 for PAM - Installation and Configuration Guide for Oracle Linux RHEL Ubuntu CentOS and Rocky Linux Number of Views RSA MFA Agent 9.0 for PAM - Installation and Configuration Guide for Oracle Linux RHEL Ubuntu CentOS and Rocky Linux Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide
