Red Hat Linux AS/ES 4.0
Sun Solaris 10
Error in the RSAAuthenticationManager/install/logs/config/config_trace.log file:
09 May 16:34:50.145 ERROR - Main Thread - config.ConfigUtil - Failed configuration command execution
com.rsa.installfwrk.config.exception.ConfigurationException: Failed configuration command execution
at com.rsa.installfwrk.config.ConfigEngine.execute(ConfigEngine.java:223)
at com.rsa.installfwrk.config.ConfigUtil.runConfig(ConfigUtil.java:53)
at com.rsa.installfwrk.config.ConfigUtil.main(ConfigUtil.java:35)
Caused by: com.rsa.installfwrk.common.command.exception.CommandException: Failed to create database listener
at com.rsa.installfwrk.config.command.CreateDBListenerCmd.execute(CreateDBListenerCmd.java:47)
at com.rsa.installfwrk.config.ConfigEngine.execute(ConfigEngine.java:185)
... 2 more
Caused by: com.rsa.installfwrk.config.exception.ConfigurationException: Failed to create listener
at com.rsa.installfwrk.config.utils.OracleDbUtility.CreateListener(OracleDbUtility.java:282)
at com.rsa.installfwrk.config.utils.OracleDbUtility.CreateListener(OracleDbUtility.java:256)
at com.rsa.installfwrk.config.command.CreateDBListenerCmd.execute(CreateDBListenerCmd.java:44)
... 3 more
Error in the RSAAuthentication Manager/install/logs/config/config.out file:
UnsatisfiedLinkError exception loading native library: njni10
java.lang.UnsatisfiedLinkError: jniGetOracleHome
at oracle.net.common.NetGetEnv.jniGetOracleHome(Native Method)
at oracle.net.common.NetGetEnv.getOracleHome(Unknown Source)
at oracle.net.ca.NetCA.main(Unknown Source)
Oracle Net Services configuration failed. The exit code is -1
Compatibility Arch Development Support
Compatibility Arch Support
For Linux or Solaris: The system may have HP OpenView installed.
If HP OpenView is installed and /usr/lib/libdce.so exists, or is in the PATH rename it, then do a fresh install of AM. (AM-16110)
Related Articles
RSA Authentication Manager 8.2 SP1 Vulnerabilities in the Linux kernel – False Positive 4Number of Views Error: Subprocess failed. Error: RPM failed: installing package kernel-default-4.4.121-92.98.1.x86_64 needs 15MB on the /… 63Number of Views RSA Authentication Manager 8.2 False Positive Security Vulnerabilities 5Number of Views Unable to Resume or Delete a Data Archive with Archive Status Suspended in RSA Identity Governance & Lifecycle 74Number of Views SP4 installation fails and automatic restoration breaks the replication. 21Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide