Admin user always redirected to Access Manager login page
Originally Published: 2008-08-13
Article Number
Applies To
Issue
Access Manager login page loops
Unable to log in to Key Manager Appliance Admin console
Cause
Resolution
As an example, if you configured your RKM appliance to be called "rkm.rsa.com", type https://rkm.rsa.com/KMS in your browser. Do not use https://rkm/KMS/ or https://10.10.1.2/KMS (where 10.10.1.2 is IP address of the appliance).
The reason for that is that both the Admin and Operation console uses Access Manager to authorize access. Access Manager uses cookies and the value it sets in its cookie must match both its internal configuration (which was set at installation) and the address you typed in your browser.
If you are unsure of what to provide, log in to your RKM Appliance using SSH, and once logged in as root, type "hostname". The value returned should be the server name you provide in your browser.
Related Articles
Connecting to the RSA RADIUS Server using https://(name or IP):1813 seems to allow login to a blank page Number of Views RSA Authentication Agent 8.0 for Web for IIS on SharePoint web site only works with local browser, redirect loop from othe… Number of Views SSH AFX test connector settings fails with 'Request timed out' and a 'Kerberos username' warning in RSA Identity Governanc… Number of Views RSA Authentication Manager 8.8 Nutanix Virtual Appliance Getting Started Number of Views Alias host name redirect to consoles is not working after upgrade to RSA Authentication Manager 8.3 patch 1 Number of Views
Trending Articles
How to download and install the AFX Server Archive in RSA Identity Governance & Lifecycle RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide The Template ({Connector Template Name}) has missing file content error when creating AFX Connectors in RSA Identity Gover… Downloading RSA Authentication Manager license files or RSA Software token seed records Troubleshooting RSA MFA Agent for Microsoft Windows
Don't see what you're looking for?
