How to log back in if I lost my Key Manager admin password?
Originally Published: 2008-12-09
Article Number
Applies To
RSA Access Manager
Issue
Invalid password
Unable to log into Key Manager admin console
kmsadmin password was lost
Reset admin or kmsadmin password
Resolution
Log in to the RKM Appliance box as root using SSH or at the console, then type:
su - oracle
sqlplus / as sysdba
<provide the Oracle sys password>
SQL> update ct_owner.password set password = 'Password1' where user_id = (select id from ct_owner.users where name='kmsadmin');
SQL> commit;
SQL> exit;
Once the password is changed, log back in Access Manager Admin GUI, and reset the password to re-hash it.
Note that the update command would be like the following if 'admin' password needed to be reset:
SQL> update ct_owner.password set password = 'Password1' where user_id = (select id from ct_owner.users where name='admin');
Related Articles
Password Change Audit Logs for Operations, Security and Operating System Admins Number of Views Compliance: change default password for log-hybrid sftp/upload accounts Number of Views How to reset AveksaAdmin Password by Send Email with the Password Reset Key: ( For IMG 6.8.1, 6.9.x) Number of Views When re-imaging SA.1.3 via idrac and getting error "copy of uudecode failed" Number of Views AFX Connectors lose CyberArk Password Vault settings when AFX is restarted in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
