Customer getting collected on every login to FI website
2 years ago
Originally Published: 2009-03-31
Article Number
000050808
Applies To
For both SOAP and Web redirect implementation where OOB is enabled
Issue
Customer getting collected on every login to FI website
Cause
Customer did not provide phone authentication data
FI has set phone authentication as mandatory
Resolution
Customer needs to provide the phone authentication data
FI can set Phone authentication as optional and secret question as mandatory