Having issues with the backup software on some of the Adapters where it is backing up the encrypted form of the file instead of the decrypted version.

Turning off VSS resolves the problem.

In NetWorker use VSS:*=off

In NTBackup use the following command line options:

ntbackup backup <path_to_folder_to_backup> /j "Test Backup" /snap:off /m normal /f <path_to_target_file>

For example to backup "D:\My Folder" directory and save it in C:\temp folder in a file called vssoffbackup.bkf run the following command:

ntbackup backup "D:\My Folder" /j "Test Backup" /snap:off /m normal /f C:\temp\vssoffbackup.bkf



Also reference solution Would like to allow access to a "backup" account that can read the encrypted files (not decrypt them) and archive that to tape. for information on configuring FSM policy for backup applications.