Upgrading Authentication Manager 8.1 patch status/progress page is not displayed
Originally Published: 2014-06-11
Article Number
Applies To
All Web Browsers
Issue
The page cannot be displayed
The page you are looking for is currently unavailable The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
Cause
Resolution
Alternate work-around is to tail the appropriate update log in Authentication Manager. The log is located in /opt/rsa/am/server/logs/ and will follow this format: update-<version number>-build<number>-<timestamp>.log, e.g. "update-8.1.0.1.0-build1367997-20140604152233.log".
1) Login as rsaadmin on the console
2) Start the patching process in the Operations Console
3)tail -f /opt/rsa/am/server/logs/update-<version number>-build<number>-<timestamp>.log
Once the SUCCESS message is diplayed in the log, verify the RSA services are started:
4) cd /opt/rsa/am/server then issue
5) ./rsaserv status
Notes
Related Articles
Just-in-time synchronization failed - unable to contact directory server with RSA Cloud Authentication Service (CAS) 96Number of Views Unable to login to RSA Authentication Manager via SSH after changing operating system password to contain a backslash (\) 338Number of Views The new and improved myRSA and RSA Registration Portal websites are now live! 16Number of Views RSA Community just got easier to navigate 34Number of Views Urgent Notice: Issue with Embedded IDR Image Downloads 216Number of Views
Trending Articles
RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-05: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager Upgrade Process RSA-2026-04: RSA Governance and Lifecycle Security Update for SUSE Linux Enterprise Server Vulnerabilities
Don't see what you're looking for?