RSA Silvertail RSAWTD: CMI unable to retrieve certificates - GetCert failed Unterminated String
Originally Published: 2014-06-20
Article Number
Applies To
Issue
Trying to view certificates for the taps using the CMI, it fails and says unable to retrieve certificates.
Resolution
Barring any other issue or network problem, try these changes to two configuration files on all systems:
1) adding the following to the "http" section in /var/opt/silvertail/etc/nginx-scoutproxy.conf on all systems :
proxy_buffering off;
2) The same line should probably also be added to siteproxy.conf to be safe.
3) ScoutProxy should be restarted with a sighup
kill -1 `cat /var/run/silvertail/scoutproxy.pid`
Notice the tic marks here are the ones below the USkeyboard ~ character, not quotes or single quotes.
This causes scoutproxy to reload it's config file only.
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