After deleting a user with Quick Admin the following message appears: refreshinfo: Problem processing request: message is 'Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user'
Originally Published: 2002-02-28
Article Number
Applies To
RSA ACE/Server 5.0.x (no longer supported as of 8-15-2004)
RSA ACE/Server Quick Admin
Issue
Resolution
This hotfix for Quick Admin will give a message that the delete was successful instead of the refreshinfo error.
Workaround
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