After user locked himself on windows 2012R2, Windows GUI does not provide prompt to re-enter password or show an arrow to change account
RSA windows agent 7.2.1 build 101/93 on window 2012 R2 64bit standard.
After user locked, Windows GUI does not provide prompt to re-enter password or show an arrow to change account
This happens only on RDP.
Some machine works however, but most does not.
- Auth Agent
- Authentication Agent
- Community Thread
- Forum Thread
- interactive logon
- lac agent
- RSA SecurID
- RSA SecurID Access
- Windows Agent
Please disable the below from the group policy on the machine
- Open Group Policy (gpedit.msc)
- Go to Computer Configuration/Windows Settings/Security Settings/ Security Options
- Change the value of Interactive Logon: Do not display last user name to Disabled
So kindly check and advise us back if there is any assistance needed from our side.