Tenable.sc SAML authentication with RSA Cloud

[PAULGIBSON]

I'm trying to configure Tenable.sc to authenticate with RSA Cloud Authentication Service using SAML. These are new installations of both Tenable.sc and RSA Cloud, and this is my first attempt ever to configure SAML.

I've contacted both Tenable and RSA for help, and tech support is willing to explain their own products, but won't help with integrating the two. Can anyone provide instructions on how these two are supposed to be configured?

I've tried configuring RSA for both IDP- and SP-initiated. I exported the XML configuration files from RSA and imported them into Tenable.sc.

When I use the IDP configuration, I see the Tenable.sc icon in the RSA WebPortal, but when I click on it, a new browser tab opens with the RSA WebPortal; it doesn't appear to connect to Tenable.sc (that might happen in the background without my realizing it).

When I use the SP configuration, I browse to the Tenable.sc logon and click the button Sign In Using Identity Provider. That redirects me to the RSA WebPortal, where I can sign in. I'm then stuck in the RSA WebPortal rather than being signed into Tenable.sc.

Rather than using an XML file to move the settings from RSA to Tenable.sc, I could enter the information manually in Tenable.sc, but it's asking for Single Sign-on Service and Single Logout Service, and I don't know what to put in those fields.

[EricaChalfin]

PAUL GIBSON‌,

I've moved your question to the RSA SecurID Access" data-type="space space where it will be seen by the product's support engineers, other customers and partners.  Please bookmark this page and use it when you have product-specific questions.

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question.  From there, scroll to RSA SecurID Access" data-type="space‌‌ and click Ask A Question.  That way your question will appear in the correct space.

Regards,

Erica

[TedBarbour · Accepted solution]

PAUL GIBSON‌ - unfortunately Tenable has not worked with RSA to create a documented implementation guide.

In this scenario RSA Customer Support can offer best effort support to try to get the integration to work. 

Please open a new support case if you'd like to get assistance specific to troubleshooting RSA-Tenable integration via SAML. 

Thanks,

Ted