Token Record Decrypt Utility Download?

[BJBrooks]

Is there any place within the RSA portal to download a token record decrypt utility? None of our laptops have CD drives any longer... too bulky, I guess. Also do not have access to an external CD so I'm looking for an option to decrypt my tokens w/out the CD. I should add that I do have the token records from the CD through a method that is no longer available... however I don't have access to the utility on the CD. 

[EricaChalfin · Accepted solution]

BJ Brooks‌,

Here is the official word from our License Seed Response team and confirmed by comments from Engineering:

The CD has to be used for the token record decrypt utility.  Copying the files from the CD will not work.  If the laptops do not have an on-board CD/DVD drive, they must use an external CD drive.

I know some cases have been logged with RSA SecurID Access support where copying the files from the DVD then running the utility results in errors.

Regards,

Erica

[BJBrooks]

Thanks for the reply... 

[brc-sysop]

Maybe to open up this ticket again, I would like to ask if it would be possible to make the CD available as ISO since it could then be mounted in the operatingsystem and the utility can run from that location. Would that be an option ? Not many have CD drives so it seems kind of obsolete when an ISO file copied to the toolstation would do the trick.

Regards

Brian