When making a modification to a FORM in a Workflow Approval or Activity node, the change does not take effect until after the RSA Identity Governance & Lifecycle is restarted. The changes are saved but the requestor does not see the changes until after the restart.
In the user interface go to Requests > Workflows > Request/Approval/Fulfillment/Escalation tab > Approval/Activity node > FORM (right-side column).
This is a known issue reported in engineering ticket ACM-95657.
This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels:
RSA Identity Governance & Lifecycle 7.1.0 P09
RSA Identity Governance & Lifecycle 7.1.1 P04
The workaround is to restart the RSA Identity Governance & Lifecycle application: As the oracle user, run: