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Agent C API 8.x: How to enable debug/trace logging for 32-bit API running on 64-bit Windows OS

Article Number

000029062

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent API for C
RSA Version/Condition:C API 8.x
Platform: Windows
 

Issue

Normally you turn on Authentication Agent C API  logging by setting these registry values
HKLM\SOFTWARE\SDTI\ACECLIENT
TraceLevel Reg_DWORD 15 (decimal)
TraceDest  Reg_DWORD   5 (decimal)
 

Resolution

When you are using 32-bit C Agent API on a 64-bit windows operating system,
Instead of HKLM\SOFTWARE\SDTI\ACECLIENT, create the registry values in the hive:
HKLM\SOFTWARE\Wow6432Node\SDTI\ACECLIENT.
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Last update:
‎2021-04-23 06:35 AM
Updated by:
Administrator RSA-KB-Sync Administrator

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