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RobertVasquez
RobertVasquez Beginner
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‎2018-04-17 10:48 AM
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Change Email Address

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How do I change the email address on my profile. The company I work for rebranded and I now have a new email address. I did not change companies. The company changed our email addresses.

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jeffshurtliff
Administrator jeffshurtliff Administrator
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‎2018-04-21 04:36 PM
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Hi Robert,

 

The following article should answer your questions:  https://community.rsa.com/docs/DOC-89676 

 

Thanks,
Jeff

View solution in original post

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EricaChalfin
Employee (Retired) EricaChalfin Employee (Retired)
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‎2018-04-17 12:26 PM
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Robert Vasquez‌,

 

To correct your information, please refer to https://community.rsa.com/docs/DOC-84981 

 

Regards,

Erica

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RobertVasquez
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‎2018-04-17 12:31 PM
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This doesn't help me because I did not change companies. I mentioned that in my original post. 

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jeffshurtliff
Administrator jeffshurtliff Administrator
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In response to RobertVasquez
‎2018-04-17 04:53 PM
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Hi Robert,

 

Does your previous email address still function (i.e. does it forward emails to your new address) or has it been disabled?

 

Thanks,
Jeff

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jeffshurtliff
Administrator jeffshurtliff Administrator
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‎2018-04-21 04:36 PM
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Hi Robert,

 

The following article should answer your questions:  https://community.rsa.com/docs/DOC-89676 

 

Thanks,
Jeff

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Related Topics
Change of User Portal Email address
How to change the email address on the RSA profile while leaving all other parameters
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