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SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
RPepe
New Contributor
New Contributor
‎2021-05-11 02:58 PM

RSA SecureID PIN

We are using RSA SecureID along with the iPhone and Android software apps.  Is there a way to set up the system so that the app Requires a PIN?  We have users who are not keying in their PIN and receiving a code from the app which is the incorrect code and locking up their accounts.

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BharathMadhiraj
Occasional Contributor Occasional Contributor
Occasional Contributor
‎2021-05-17 04:03 PM

@RPepe  Only way to setup Software token application itself to request for a PIN is using "PINPad-style". 

BharathMadhiraj_0-1621281076352.png

Here are different styles:

  • PINPad-style. The user must enter a PIN in the software token application to generate the passcode. PINPad-style tokens only allow numeric PINs.

  • Fob-style. The user must enter the PIN, followed by the tokencode when logging on to the resource protected by SecurID. Fob-style tokens allow alphanumeric PINs.

  • Tokencode. The user enters a tokencode. No PIN is required.

Add a Software Token Profile
https://community.rsa.com/t5/rsa-authentication-manager/add-a-software-token-profile/ta-p/570494

Refer page 13 from following guide that walks through "Differences in the User Experience with Software Tokens"
https://community.rsa.com/t5/rsa-securid-software-token-for/securid-software-token-deployment-planning-guide/ta-p/525710

 

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