where do I find Auth man 81. sp1 p15

[SteveMartin]

where do I find Auth man 81. sp1 p15?

[BrianTwomey]

Hi Alejandro,

Please see the comment from Erica below. If that fails then I would advise calling in and opening a case so they can take a look at your account. 

Thank You,

Brian

[SteveMartin]

Found it and I was successful to download it

Thank you

Sent from my BlackBerry 10 smartphone on the Bell network.

[KellyKeeton]

I need to register again with this site? I just used my SCOL login, when i try and register or re-register it says I already have an account and nothing else can be clicked on

[EricaChalfin]

Stephen,

Thanks for the heads up!  Glad you were able to download what you needed.

Regards,

Erica

[EricaChalfin]

Kelly,

If you had a SCOL login, you should not need to reregister.  I am thinking permissions that allow you access to downloads are set improperly and just need to be tweaked.  Please contact support at (800) 995-5095, option 3 or by emailing support@rsa.com for assistance in resolving the issue.

Regards,

Erica

[jeffshurtliff]

Hi Kelly,

Thank you for opening a support case for this issue.  We are actively investigating to see why you weren't automatically granted the access to the product downloads that you need, but in the meantime I was able to grant you access to all SecurID downloads, which means you should now be able to access the https://community.rsa.com/community/products/securid/authentication-manager-81/downloads?sr=search&searchId=4fe1d662-c971-4d98-b40b-faadfb9b20e5&searchIndex=1‌ page.

Sorry for the inconvenience.

Thanks,

Jeff

[KellyKeeton]

Thanks, thats the most important for me - I also should have access to Netwitness/SA but not a rush for that.

[jeffshurtliff]

Hi Kelly,

I have also granted you permission to the NetWitness / Security Analytics downloads, so you should be all set.

I will also continue to work with our IT team in resolving the issue long-term for you.

Thanks,

Jeff

[LukaKodric]

Previous version of SCOL was much much better you could find things easily.. this is just a mess.