Replica synchronization is failing at "Downloading database from the primary" in RSA Authentication Manager 8.x
Originally Published: 2019-10-10
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Errors are found in the /opt/rsa/am/server/logs/replica_replication.log. In the example below, the mentioned sweep file in the error does not exist on the primary on the directory /opt/rsa/am/replication/p2r_sweeps_to_apply:
java.lang.RuntimeException: could not find sweep file /opt/rsa/am/replication/p2r_sweeps_to_apply/p2r_sweep_15325090.sql.gz
with .sha256 file even though latest propagated sweep id is 15325090
at com.rsa.replication.ApplyP2R.isSweepFileReadyToBeApplied(ApplyP2R.java:313)
at com.rsa.replication.ApplyP2R.workIfNeccessary(ApplyP2R.java:71)
at com.rsa.replication.ReplicationRunnable.work(ReplicationRunnable.java:70)
at com.rsa.replication.util.ServiceCallable.work(ServiceCallable.java:110)
at com.rsa.replication.util.ServiceCallable.runMainLoopUnsafe(ServiceCallable.java:99)
at com.rsa.replication.util.ServiceCallable.runMainLoop(ServiceCallable.java:80)
at com.rsa.replication.util.ServiceCallable.call(ServiceCallable.java:42)
at com.rsa.replication.util.ServiceCallable.call(ServiceCallable.java:1)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)Cause
- DBRefresh.groovy
- ReplicationUtils.groovy
Resolution
You can manually transfer the missing scripts from another primary server that is running the same version of RSA Authentication Manager and place them in /opt/rsa/am/config/src/scripts directory on the primary that shows the error.
If you do not have a second primary, and are running RSA Authentication Manager 8.4 patch 5, copies of the files are attached to the article that can be used instead of pulling them from another primary server
The scripts for RSA Authentication Manager 8.4 patch 5 are attached to this article. If you are running a different version of the software, do not use these files. Contact RSA customer support to provide the correct scripts for your version.
Attachments
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