Test Authentication with ACE/Agent NT fails with error: 'Client not found' in ACE/Server log
2 years ago
Originally Published: 1999-09-24
Article Number
000050025
Applies To
RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
Microsoft Windows NT 4.0
RSA ACE/Agent for Windows
Challenge all users activated.
Issue
Test Authentication with ACE/Agent NT fails with error: "Client not found" in ACE/Server log
Error: "Access Denied, PASSCODE Incorrect"
Error: "Client not found" in ACE/Server log
Cause
There's no client record in the database.
Resolution
Create a client in the database and verify by performing test authentication.