Authentication Manager 8.x: error: 'Processing aborted. com.rsa.authmgr.internal.protocol.ace.AgentNotFoundException: Agent Not Found' in the /opt/rsa/am/server/logs/imsTrace.log
2 years ago
Originally Published: 2014-08-10
Article Number
000048471
Applies To
Authentication Manager 8.1
Issue
Authentication Manager 8.x: error: "Processing aborted. com.rsa.authmgr.internal.protocol.ace.AgentNotFoundException: Agent Not Found" in the /opt/rsa/am/server/logs/imsTrace.log
IP address in the error is a valid alternate ip address of an agent host.
Resolution

Add a record to the AM server's hosts file   

1.2.3.4      agent host name

where 1.2.3.4 is the alternate ip address in the error message and agent host name is the name of the agent host record.