Error handling Access Fulfillment Express (AFX) primary request in RSA Identity Governance & Lifecycle
Originally Published: 2019-05-13
Article Number
Applies To
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
Issue
09/11/2018 14:20:25.275 WARN (default task-94) [com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler] Error handling AFX primary request
java.lang.NullPointerException
at com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler.processFulfillmentRequests(AFXPrimaryRequestHandler.java:330)Cause
The issue occurs if there were any failed Access Fulfillment Express (AFX) requests in the system prior to migration. RSA Identity Governance & Lifecycle 7.0.2 and later will attempt to retry AFX requests that have failed. The AFX requests are stored internally as XML objects and due to a change in format of the XML headers between versions, AFX requests that were generated on a previous version cannot be read. This causes a failure when AFX attempts to resend those requests.
Normally this WARN level log message may be ignored.
Resolution
- RSA Identity Governance & Lifecycle 7.0.2 P14
- RSA Identity Governance & Lifecycle 7.1.0 P08
- RSA Identity Governance & Lifecycle 7.1.1 P02
- RSA Identity Governance & Lifecycle 7.2
Notes
Related Articles
Request workflow error in RSA Identity Governance and Lifecycle with Workpoint server license when editing workflows 106Number of Views How to log a request for enhancement (RFE) for RSA Identity Governance & Lifecycle 302Number of Views How to generate a vettor certificate from a PKCS#10 (CSR) request 95Number of Views Error message "Sorry, your request cannot be processed at this time" when logging in to the RSA Community 135Number of Views Account and Identity collection related jobs are failing in after a Role membership rule changes in RSA Governance & Lifec… 2Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Troubleshooting AFX Server issues in RSA Identity Governance & Lifecycle Downloading RSA Authentication Manager license files or RSA Software token seed records
Don't see what you're looking for?