Error handling Access Fulfillment Express (AFX) primary request in RSA Identity Governance & Lifecycle
Originally Published: 2019-05-13
Article Number
Applies To
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
Issue
09/11/2018 14:20:25.275 WARN (default task-94) [com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler] Error handling AFX primary request
java.lang.NullPointerException
at com.aveksa.afx.server.service.handler.AFXPrimaryRequestHandler.processFulfillmentRequests(AFXPrimaryRequestHandler.java:330)Cause
The issue occurs if there were any failed Access Fulfillment Express (AFX) requests in the system prior to migration. RSA Identity Governance & Lifecycle 7.0.2 and later will attempt to retry AFX requests that have failed. The AFX requests are stored internally as XML objects and due to a change in format of the XML headers between versions, AFX requests that were generated on a previous version cannot be read. This causes a failure when AFX attempts to resend those requests.
Normally this WARN level log message may be ignored.
Resolution
- RSA Identity Governance & Lifecycle 7.0.2 P14
- RSA Identity Governance & Lifecycle 7.1.0 P08
- RSA Identity Governance & Lifecycle 7.1.1 P02
- RSA Identity Governance & Lifecycle 7.2
Notes
Related Articles
The Cancel Pending Requests button on the Pending Submissions page is disabled in RSA Identity Governance & Lifecycle 64Number of Views Authentication Manager 8.x: error: 'Processing aborted. com.rsa.authmgr.internal.protocol.ace.AgentNotFoundException: Agen… 181Number of Views How to stop RSA Via Lifecycle & Governance (IMG) review items from reverting back to the default state after a change requ… 104Number of Views Change Requests cancelled by Escalation Workflows progress to Fulfillment instead of getting cancelled in RSA Identity Gov… 137Number of Views High CPU Utilization due to misconfiguration of Manual Activities Workflow in RSA Governance & Lifecycle 122Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide RSA-2026-05: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager Upgrade Process
Don't see what you're looking for?