This article applies to users with an existing account for the RSA Community, myRSA, and/or the RSA Partner Portal.
After logging in successfully to the RSA Community, myRSA, or the RSA Partner Portal, a "Page Not Found" error is displayed as shown in the screenshot below.
The URL in the address bar when on that page is similar to the following: https://community.rsa.com/your-view?ERROR_MESSAGE=Error+in+calling+the+Attribute+plugin%3A+Error+in+calling+the+Attribute+plugin%3A+missing+SecurID+property+value+for+emailAddress
This issue occurs when there is a discrepancy with the user's account record in the single sign-on (SSO) system utilized by RSA.
If you encounter this issue, please contact RSA Support using the form at https://community.rsa.com/communityhelp and reference this article, and the team will be able to rectify the account discrepancy to resolve the issue.
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