A change request to remove role access from a user tries to remove AD group (indirect access from role) which no longer exists in RSA Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions.
- RSA Governance & Lifecycle 7.2.x
- RSA Governance & Lifecycle 7.5.x
Issue
- The user had an AD account, added to 'role x' and 'group1' (indirect access from role) as per the below screenshot.
- Created a change request to remove the AD account, and it includes only one Account Change as per the below screenshot.
- After completing the above change request, the user still having access to 'role x' only as per the below screenshot, Active Directory 'group1' was removed after removing the AD account.
- Created a change request to remove the role from the user access tab and found that the change request was generated with 2 User Changes, Including removing the group which already removed before from the user access tab after removing the AD account.
- Error " Exception while processing the automated request for item 376, exception is: Could not find Pending Account for ChangeRequestItem[RemoveUserFromUserGroup]
Indirect change item" existed in comments as per the below screenshot.
- The below error existed in aveksaServer.log
01/16/2023 15:56:22.294 ERROR (Worker_actionq#Role#jdbc/avdb_16) [com.aveksa.afx.plugin.integration.AFXConnectorCommandMappingUtils] Could not find Pending Account for ChangeRequestItem[RemoveUserFromUserGroup]
com.aveksa.server.core.ObjectNotFoundException: Could not find Account for ChangeRequestItem[com.aveksa.server.core.cr.ChangeRequestItem@19f266a3[reqID=311,itemID=376,stateStr=PZ,fullOperationStr=RemoveUserFromUserGroup,operandID=35327,operandName=, usera,operandDcId=21,operandAppId=<null>,description=Indirect change item,valueTypeStr=UG,valueID=35227,value2ID=<null>,valueName=group1,valueAppId=21,value2AppId=<null>,valueDcId=22,value2DcId=<null>,watchId=350,watchToken=3001:WPDS-463:WPDS-2988:WPDS-0,affectedUserId=35327,additionalData=<map>
<entry>
<string>GrantType</string>
<string>Indirect</string>
</entry>
</map>]]
at com.aveksa.server.core.account.AccountObjectStoreServiceProvider.getAccount(AccountObjectStoreServiceProvider.java:903) ~[server.jar:?]
at com.aveksa.afx.plugin.integration.AFXConnectorCommandMappingUtils.populateParameterMap(AFXConnectorCommandMappingUtils.java:139) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.getKnownVariables(FulfillmentManager.java:636) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.doParameterReplacement(FulfillmentManager.java:391) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.queueCommand(FulfillmentManager.java:553) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.handleAutomaticItems(FulfillmentManager.java:304) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.fulfillChanges(FulfillmentManager.java:93) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.AFXFulfillmentHandler.fulfillChanges(AFXFulfillmentHandler.java:37) ~[?:?]
at com.aveksa.server.workflow.scripts.nodes.FulfillmentHandlerNode.fulfillChangesImpl(FulfillmentHandlerNode.java:254) ~[server.jar:?]
at com.aveksa.server.workflow.scripts.nodes.FulfillmentHandlerNode.nodeAvailableAsynchronous(FulfillmentHandlerNode.java:117) ~[server.jar:?]
at com.aveksa.server.workflow.scripts.nodes.WorkflowNodeHandler.nodeAvailableAsynchronous(WorkflowNodeHandler.java:52) ~[server.jar:?]
at sun.reflect.GeneratedMethodAccessor663.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_292]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_292]
at com.workpoint.server.script.StatementEngineJava.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.script.ScriptEngine.A(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.script.ScriptEngine.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.monitor.ActionMonitorHelper.A(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.monitor.ActionMonitorHelper.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.services.impl.ScriptExecAsyncServiceImpl.executeScriptMonitor(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.client.Monitor.executeScriptMonitor(Unknown Source) ~[wpClient.jar:?]
at com.workpoint.queue.work.ActionQWorker.A(Unknown Source) ~[wpQMonitorFull.jar:?]
at com.workpoint.queue.work.ActionQWorker.run(Unknown Source) ~[wpQMonitorFull.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_292]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_292]
at java.lang.Thread.run(Thread.java:748) ~[?:1.8.0_292]
01/16/2023 15:56:22.296 ERROR (Worker_actionq#Role#jdbc/avdb_16) [com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager] Exception while processing the automated request for item 376, exception is: Could not find Pending Account for ChangeRequestItem[RemoveUserFromUserGroup]
<br/>
Indirect change item
java.lang.RuntimeException: Could not find Pending Account for ChangeRequestItem[RemoveUserFromUserGroup]
at com.aveksa.afx.plugin.integration.AFXConnectorCommandMappingUtils.populateParameterMap(AFXConnectorCommandMappingUtils.java:159) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.getKnownVariables(FulfillmentManager.java:636) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.doParameterReplacement(FulfillmentManager.java:391) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.queueCommand(FulfillmentManager.java:553) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.handleAutomaticItems(FulfillmentManager.java:304) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.FulfillmentManager.fulfillChanges(FulfillmentManager.java:93) ~[?:?]
at com.aveksa.afx.plugin.integration.fulfillment.AFXFulfillmentHandler.fulfillChanges(AFXFulfillmentHandler.java:37) ~[?:?]
at com.aveksa.server.workflow.scripts.nodes.FulfillmentHandlerNode.fulfillChangesImpl(FulfillmentHandlerNode.java:254) ~[server.jar:?]
at com.aveksa.server.workflow.scripts.nodes.FulfillmentHandlerNode.nodeAvailableAsynchronous(FulfillmentHandlerNode.java:117) ~[server.jar:?]
at com.aveksa.server.workflow.scripts.nodes.WorkflowNodeHandler.nodeAvailableAsynchronous(WorkflowNodeHandler.java:52) ~[server.jar:?]
at sun.reflect.GeneratedMethodAccessor663.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_292]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_292]
at com.workpoint.server.script.StatementEngineJava.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.script.ScriptEngine.A(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.script.ScriptEngine.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.monitor.ActionMonitorHelper.A(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.server.monitor.ActionMonitorHelper.execute(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.services.impl.ScriptExecAsyncServiceImpl.executeScriptMonitor(Unknown Source) ~[wpServer.jar:?]
at com.workpoint.client.Monitor.executeScriptMonitor(Unknown Source) ~[wpClient.jar:?]
at com.workpoint.queue.work.ActionQWorker.A(Unknown Source) ~[wpQMonitorFull.jar:?]
at com.workpoint.queue.work.ActionQWorker.run(Unknown Source) ~[wpQMonitorFull.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_292]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_292]
at java.lang.Thread.run(Thread.java:748) ~[?:1.8.0_292]
Caused by: com.aveksa.server.core.ObjectNotFoundException: Could not find Account for ChangeRequestItem[com.aveksa.server.core.cr.ChangeRequestItem@19f266a3[reqID=311,itemID=376,stateStr=PZ,fullOperationStr=RemoveUserFromUserGroup,operandID=35327,operandName=, usera,operandDcId=21,operandAppId=<null>,description=Indirect change item,valueTypeStr=UG,valueID=35227,value2ID=<null>,valueName=group1,valueAppId=21,value2AppId=<null>,valueDcId=22,value2DcId=<null>,watchId=350,watchToken=3001:WPDS-463:WPDS-2988:WPDS-0,affectedUserId=35327,additionalData=<map>
<entry>
<string>GrantType</string>
<string>Indirect</string>
</entry>
</map>]]
at com.aveksa.server.core.account.AccountObjectStoreServiceProvider.getAccount(AccountObjectStoreServiceProvider.java:903) ~[server.jar:?]
at com.aveksa.afx.plugin.integration.AFXConnectorCommandMappingUtils.populateParameterMap(AFXConnectorCommandMappingUtils.java:139) ~[?:?]
... 24 more
Cause
Resolution
- RSA Governance & Lifecycle 7.5.2 P08
- RSA Governance & Lifecycle 8.0 P01
