AFX Connectors remain in a Deployed state and ActiveMQ is not running in RSA Identity Governance & Lifecycle
Originally Published: 2019-10-10
Article Number
Applies To
RSA Version/Condition: 6.9.x, 7.0.x, 7.1.x
Issue
- The $AFX_HOME/esb/logs/esb.AFX-MAIN.log file has the following errors:
2015-11-20 00:05:55.331 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:84 - Server Id setup try count exceeded
2015-11-20 00:05:55.331 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:85 - Please verify that the MMC console is running and Host & Port in the URL are correct.
2015-11-20 00:05:55.332 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:64 - Unable to initialize the MMC Request Manager
com.aveksa.afx.server.manager.MMCException: Unable to retrieve and setup the Afx server Id information
....
2015-11-20 00:05:55.692 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:118 - Unable to get status for all Connectors from MMC
com.aveksa.afx.server.manager.MMCException: Failed to get flows for server. No associated server Id. Check Request Manager Initialization
2015-11-20 00:05:55.331 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:85 - Please verify that the MMC console is running and Host & Port in the URL are correct.
2015-11-20 00:05:55.332 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:64 - Unable to initialize the MMC Request Manager
com.aveksa.afx.server.manager.MMCException: Unable to retrieve and setup the Afx server Id information
....
2015-11-20 00:05:55.692 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:118 - Unable to get status for all Connectors from MMC
com.aveksa.afx.server.manager.MMCException: Failed to get flows for server. No associated server Id. Check Request Manager Initialization
- A restart of AFX, RSA Identity Governance & Lifecycle, and even a system reboot does not fix the problem.
- acm status indicates that ActiveMQ is not running.
Cause
Resolution
If downloading and installing the AFX Server Archive does not resolve your issue, please see RSA Knowledge Base Article 000038029 -- Troubleshooting AFX Connector issues in RSA Identity Governance & Lifecycle for additional AFX Connector troubleshooting articles.
