AFX Server and Connector failures if AFX is started as the root user in RSA Identity Governance & Lifecycle
Originally Published: 2015-06-26
Article Number
Applies To
RSA Version/Condition: All
Issue
EXAMPLES:
- When subsequently trying to manage the server as the less privileged afx user, the following errors may occur:
- afx stop may fail with:
ERROR: java.io.IOException: Operation not permitted
- afx start may fail with
Mule Enterprise Edition is already running
- If the AFX server is subsequently stopped as the root user and later started as the afx user, other problems may occur such as:
- afx start may fail with:
WARNING!! Timed out waiting for AFX applications to start. Please check AFX application log files for detailed status information
- The user interface (AFX > Server) may indicate that the AFX server is Running (green) but the AFX connectors (AFX > Connectors) may show with a status of Deployed (yellow) or Not Deployed (red)
- An AFX-related process is still running:
ps -ef | grep AFX root 20019 1 0 09:57 pts/1 00:20:57 /usr/lib64/jvm/java-1.8.0-openjdk-1.8.0/bin/java -Xms512m -Xmx512m -Dorg.apache.activemq.UseDedicatedTaskRunner=true -Djava.util.logging.config.file=logging.properties -Dcom.sun.xml.bind.v2.bytecode.ClassTailor.noOptimize=true -XX:MaxMetaspaceSize=512m -XX:+AlwaysPreTouch -XX:+UseG1GC -XX:+ExplicitGCInvokesConcurrent -XX:+ParallelRefProcEnabled -XX:+UseStringDeduplication -XX:InitiatingHeapOccupancyPercent=5 -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.password.file=/home/oracle/AFX/activemq/conf/jmx.password -Dcom.sun.management.jmxremote.access.file=/home/oracle/AFX/activemq/conf/jmx.access -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote -Dactivemq.classpath=/home/oracle/AFX/activemq/conf; -Dactivemq.home=/home/oracle/AFX/activemq -Dactivemq.base=/home/oracle/AFX/activemq -Djava.security.egd=file:/dev/./urandom -jar /home/oracle/AFX/activemq/bin/run.jar start
- File permissions are incorrect as noted by executing the below as the afx user:
cd $AFX_HOME/bin
./setPerms.sh
Updating permissions for files in /home/oracle/AFX
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-MAIN-PERSISTED.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-CONN-AD-connector.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-INIT-PERSISTED.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/sent/esb.AFX-CONN-AD-connector.log.20190624_095849_883': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/sent/log-batch-290214ce-e1e6-4759-b2ab-1e9392f24c30.xml': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/conf/client.keystore': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/activemq/data/kahadb/lock': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/logs/manager.2019-06-24.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/logs/host-manager.2019-06-24.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/indexes_7p8q': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/segments.gen': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/segments_2': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/_0.cfs': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/cache.inSegmentParents': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/db/log/log1054.dat': Operation not permitted done
./setPerms.sh
Updating permissions for files in /home/oracle/AFX
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-MAIN-PERSISTED.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-CONN-AD-connector.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/active/esb.AFX-INIT-PERSISTED.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/sent/esb.AFX-CONN-AD-connector.log.20190624_095849_883': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/logs/sent/log-batch-290214ce-e1e6-4759-b2ab-1e9392f24c30.xml': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/esb/conf/client.keystore': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/activemq/data/kahadb/lock': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/logs/manager.2019-06-24.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/logs/host-manager.2019-06-24.log': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/indexes_7p8q': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/segments.gen': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/segments_2': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/_0.cfs': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/workspaces/default/index/_7p8n/cache.inSegmentParents': Operation not permitted
chmod: changing permissions of `/home/oracle/AFX/mmc-console/mmc-data/db/log/log1054.dat': Operation not permitted done
- Checking any one of the above files shows the file owned by root instead of by the afx user:
ll /home/oracle/AFX/esb/conf/client.keystore -rw-r--r-- 1 root root 5329 Mar 2 15:07 /home/oracle/AFX/esb/conf/client.keystore
- Checking AFX ports such as 61616, 8585, or 8444 via netstat may show a port unexpectedly in use:
cd $AVEKSA_HOME/database/DBA/AVDB/scripts netstat -an | grep 61616 tcp 0 0 127.0.0.1:18212 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18207 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18206 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18213 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18208 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18166 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18214 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18167 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:18168 127.0.0.1:61616 ESTABLISHED tcp 0 0 127.0.0.1:61616 :::* LISTEN
Cause
Resolution
- As the root user, login in to the server where AFX is installed.
- Stop AFX
cd $AFX_HOME/bin ./afx stop
- Check for any AFX processes that may still be running after afx has shut down. Kill any AFX processes found:
For example:
ps -ef | grep AFX root 20019 1 0 09:57 pts/1 00:20:57 /usr/lib64/jvm/java-1.8.0-openjdk-1.8.0/bin/java -Xms512m -Xmx512m -Dorg.apache.activemq.UseDedicatedTaskRunner=true -Djava.util.logging.config.file=logging.properties -Dcom.sun.xml.bind.v2.bytecode.ClassTailor.noOptimize=true -XX:MaxMetaspaceSize=512m -XX:+AlwaysPreTouch -XX:+UseG1GC -XX:+ExplicitGCInvokesConcurrent -XX:+ParallelRefProcEnabled -XX:+UseStringDeduplication -XX:InitiatingHeapOccupancyPercent=5 -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.password.file=/home/oracle/AFX/activemq/conf/jmx.password -Dcom.sun.management.jmxremote.access.file=/home/oracle/AFX/activemq/conf/jmx.access -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote -Dactivemq.classpath=/home/oracle/AFX/activemq/conf; -Dactivemq.home=/home/oracle/AFX/activemq -Dactivemq.base=/home/oracle/AFX/activemq -Djava.security.egd=file:/dev/./urandom -jar /home/oracle/AFX/activemq/bin/run.jar start kill -9 20019
- Ensure that all AFX files and directories have the correct owner and group. For example if the afx user is oracle, execute the following commands to set the owner and group as appropriate:
/home/oracle/AFX # chown oracle -R * /home/oracle/AFX # chgrp oinstall -R *
- After all AFX processes have been stopped and the file permissions and ownership corrected on the AFX files and directories, start AFX as the afx user:
afx start
Related Articles
How to turn on debug logging to troubleshoot AFX connectors in versions 7.0.1 through 7.5.0 of RSA Identity Governance & L… 931Number of Views Import of an AFX connector does not show the display name of the connector in RSA Identity Governance & Lifecycle 38Number of Views Workflows stuck in AFX fulfillment and/or Provisioning nodes in RSA Identity Governance & Lifecycle 528Number of Views AFX Server fails to start with java.lang.StackOverflowError errors in the log files after changing the application server … 676Number of Views AFX Server stuck in 'Not running' State, with error 'timed out waiting for AFX applications to start' 3.63KNumber of Views
Trending Articles
RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Upgrade Internal SHA-1 Certificates to SHA-256 in Authentication Manager Using rsautil RSA Authentication Manager 8.9 Setup and Configuration Guide RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows
Don't see what you're looking for?