• Authentication Manager 8.3 is deployed with a FQDN of am3-vcloud.local and configured an alias name through the hosts file with short version am83.
• When trying to access the consoles use the URL of https://am83/sc and it automatically is redirected to the FQDN of am83-vcloud.local.

This works on Authentication Manager 8.3 prior to patch 1.  After an upgrade to 8.3 patch 1, the following error appears in the browser:

invalid request
 

1. Open an SSH session to the primary.
2. Navigate to /opt/rsa/am/utils

login as: rsaadmin
Using keyboard-interactive authentication.
Password: <enter operating system password>
Last login: Wed Jun 20 05:24:51 2018 from jumphost.vcloud.local
RSA Authentication Manager Installation Directory: /opt/rsa/am
rsaadmin@am83p:~> cd /opt/rsa/am/utils

3. Run the following command to add the alias name new configuration for the first time 

​./rsautil store -a add_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING

./rsautil store -a update_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING

4. To have the change tale effect, restart the services on the primary server 

cd /opt/rsa/am/server
./rsaserv restart all

5. Now access the console again with the alias name.