All Data Collectors fail with an 'ORA-01400: cannot insert NULL into' error after upgrading to 7.0.x of RSA Identity Governance & Lifecycle

3 years ago

Originally Published: 2016-07-06

Article Number

000064117

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.0, 7.0.1

Issue

After upgrading to RSA Identity Governance and Lifecycle 7.0.0 or 7.0.1, all collectors fail.

The following errors are logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):

05/24/2016 14:25:55.860 ERROR (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Failed method=Execute ExecutionTask[TaskID=17529 RunID=15274 Source=1 Type=DataObjectProcessing Status=InProgress] com.aveksa.server.xfw.ExecutionException: com.aveksa.server.collector.DataProcessorException: com.aveksa.server.db.PersistenceException: java.sql.SQLIntegrityConstraintViolationException:
ORA-01400: cannot insert NULL into ("AVUSER"."GTT_DADC_CHILD_EDC_MAP"."CHILD_EDC_ID")
ORA-06512: at "AVUSER.COMMON_EXPLODER", line 1307
ORA-06512: at "AVUSER.ADC_DATA_COLLECTOR", line 244
ORA-06512: at "AVUSER.ADC_DATA_COLLECTOR", line 450
ORA-06512: at line 1

Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment, if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)

Cause

This is a known issue reported in engineering ticket ACM-64739.

The ORA-01400 error occurs when NULL values are being inserted into GTT_DADC_CHILD_EDC_MAP.CHILD_EDC_ID. Starting in RSA Identity Governance & Lifecycle 7.0.0 there was an internal change to the GTT_DADC_CHILD_EDC_MAP table definition that no longer allows NULL values to be inserted into column CHILD_EDC_ID.

Resolution

This issue is resolved in the following RSA Identity Governance & Lifecycle versions and patch levels:

RSA Identity Governance & Lifecycle 7.0.0 P05
RSA Identity Governance & Lifecycle 7.0.1 P01
RSA Identity Governance & Lifecycle 7.0.2

If you have encountered this issue prior to upgrading to one of the above versions or patch levels, please see the Workaround section for a resolution.

Workaround

To verify that you have this specific issue, please do the following:

As avuser, execute the following SQL queries

SELECT * FROM t_maedc_process_history WHERE child_edc_id is NULL;
SELECT * FROM t_dadc_process_history WHERE child_edc_id is NULL;
SELECT * FROM t_av_data_access_edc_data WHERE child_edc_id is NULL;
SELECT * FROM t_av_parent_dadc_edc_data WHERE child_edc_id is NULL;
SELECT * FROM t_av_multi_app_edc_data WHERE child_edc_id is NULL;

Open a case with RSA Identity Governance & Lifecycle Customer Support and attach the results of the above SQL queries to the case in CSV format.

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