All existing data archive runs display as 'Error -' after upgrading to RSA Identity Governance & Lifecycle 7.1.1 P02
4 years ago
Originally Published: 2019-09-25
Article Number
000041640
Applies To
RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1 P02
 
Issue
After upgrading to RSA Identity Governance & Lifecyle version 7.1.1 P02, previously created data archive runs shown in the RSA Identity Governance & Lifecycle user interface under Admin > System > Data Management Tab > Archiving are listed in an Error state. For example, 

User-added image
Cause
Existing archive runs were deleted from the monitoring page which removed the runs from the system.  This is a known issue reported in ACM-100899.

 
Resolution
This issue is resolved in RSA Identity Governance & Lifecycle 7.1.1 P04.

 
Workaround
Removing the Run column from the archive table in  Admin > System > Data Management tab will allow existing archives to be viewed again. This can be done by right clicking the cog in the top right of the table and clicking the tick box beside this column as shown below: 

User-added image
 

Related Articles

Trending Articles

Don't see what you're looking for?