How to recover the user id or password of a read only database user from RSA Authentication Manager 8.x
Originally Published: 2019-03-08
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
- How to recover userid or password of a read-only database user from RSA Authentication Manager 8.x when it is unknown or lost.
- Customer has created a user for read-only access of RSA Authentication Manager database earlier but userid is now unavailable.
- Customer does not remember the password of the read-only database user which was created earlier.
Resolution
Steps:
- Enable Secure Shell on the Appliance following Enable Secure shell on the RSA Authentication Manager appliance.
- Logon to the primary Authentication Manager 8.x server via SSH as the rsaadmin user.
Note that during Quick Setup another username may have been selected. Use that username to login. - Navigate to /opt/rsa/am/utils.
- Run the command: ./rsautil manage-secrets -a listall to list parameters
- When prompted, enter the Operations Console administrator's name and password to list the available read-only database users
login as: rsaadmin Using keyboard-interactive authentication. Password: <enter operating system password> Last login: Mon Jan 9 13:07:55 2017 from jumphost.vcloud.local RSA Authentication Manager Installation Directory: /opt/rsa/am rsaadmin@am8xp:~> cd /opt/rsa/am/utils rsaadmin@am8xp:/opt/rsa/am/utils> ./rsautil manage-secrets -a listall Please enter OC Administrator username: <enter Operations Console administrator name> Please enter OC Administrator password: <enter Operations Console administrator password>
- The output after running the above command successfully prints several values list to the screen.
- Refer to the documented keys listed below for read-only database user information such as user ID, passwords and other properties that are set when the read-only database user is created.
Note: the passwords for the readonly.dbusers.x will be displayed in plain text.
Secrets stored in ./etc/systemfields.properties. com.rsa.am.readonly.dbusers ...........................: readonly.dbusers.1,readonly.dbusers.2 readonly.dbusers.1 ....................................: rdbuser readonly.dbusers.1.password ...........................: support1! readonly.dbusers.1.props ..............................: 192.168.2.175|255.255.255.0 readonly.dbusers.2 ....................................: rouser readonly.dbusers.2.password ...........................: Passwd01... readonly.dbusers.2.props ..............................: 192.168.2.102|255.255.255.255
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