Authentication fails to RSA Authentication Manager 8.x with Cisco Adaptive Security Appliance 9.8 (2) using native SecurID protocol
Originally Published: 2018-06-15
Article Number
Applies To
RSA Product: Authentication Manager
RSA Version/Condition: 8.x
Platform (Other): Cisco Adaptive Security Appliance 9.8 (2)
Issue
- Unable to authenticate to RSA Authentication Manager 8.x servers from Cisco Adaptive Security Appliance using native SecurID protocol.
- The software version running on the Cisco Adaptive Security Appliance is 9.8 (2).
- Error seen as authentication failed on the Cisco Adaptive Security Appliance command line prompt.
- Communication packets between the Cisco agent and Authentication Manager server was verified by performing a tcpdump on the primary Authentication Manager appliance.
- No error log entries were seen on the Authentication Manager server real time activity monitor after performing a couple of authentications from the Cisco Adaptive Security Appliance over UDP port 5500.
Cause
-
The exact cause for the Native SecurID authentications to fail over the port UDP 5500 when authenticating from the Cisco Adaptive Security Appliance 9.8 (2) is yet to be identified.
-
However, this looks like an incompatibility issue with RSA Authentication Manager 8.x and Cisco ASA running version 9.8 (2) specifically
- Below is the snippet.of the version information from theCisco ASA:
Cisco Adaptive Security Appliance Software Version 9.8(2) Firepower Extensible Operating System Version 2.2(2.52) Device Manager Version 7.8(2)
Workaround
Review the article on how to Add a RADIUS client agent for the ASA.
Notes
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