Authentication method failed error when LDAP user tries to login to RSA Authentication Manager 8.x consoles
Originally Published: 2013-07-26
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
- Unable to log into the Authentication Manager Security Console or Self-Service Console using a user ID that exists in external identity source.
- A generic "Authentication method failed" error is seen in the real-time authentication activity log.
Resolution
- From the Security Console, navigate to Authentication > Policies > Password Policies > Manage Existing.
- Click on the context arrow for the policy in question and choose Edit.
- Uncheck the option labeled Require periodic password changes.
- Click Save when done.
Related Articles
The user is unable to login to RSA Identity Governance and Lifecycle if the password contains special characters Number of Views Error 'cannot set user id: Resource temporarily unavailable' while trying to login or su as user oracle in RSA Identity Go… Number of Views After restarting RSA Identity Governance & Lifecycle, the browser shows an Initialization Status screen with connection er… Number of Views Errors: ?User not in database? and 'User not on Agent Host' in ACE/Server activity log when trying to authenticate via RAD… Number of Views Unable to login to RSA Authentication Manager via SSH after changing operating system password to contain a backslash (\) Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide How to Download OTP Token Seed Files from myRSA Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU How to factory reset an RSA Authentication Manager 8.x hardware appliance without a factory reset button from the Operatio…
Don't see what you're looking for?
