Cannot login with AveksaAdmin password after importing a database from another environment into RSA Identity Governance and Lifecycle
Originally Published: 2017-09-11
Article Number
Applies To
RSA Version/Condition: 7.0.2+
Issue
09/05/2017 12:39:56.288 ERROR (default task-16) [com.aveksa.server.authentication.AuthenticationProviderServiceImpl] Error while fetching the super admin password java.lang.IllegalStateException: An issue with handling encryption was encountered at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:507) at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:615) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.checkOldPassword(ModifySystemSettingsDialogData.java:604) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validatePassword(ModifySystemSettingsDialogData.java:445) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validateData(ModifySystemSettingsDialogData.java:489) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleSubmit(ModifySystemSettingsDialogData.java:196) at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleRequest(ModifySystemSettingsDialogData.java:179) at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:597) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271) at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:184) at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128) at com.aveksa.gui.core.MainManager.doPost(MainManager.java:420) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:53) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:172) at java.security.AccessController.doPrivileged(Native Method) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:169) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.crypto.EncryptionException: Value to be decrypted has no associated encryptor for its embedded key version: keyVersion[EAn]; Value[ENCAEAn(zwF...)] -- Check that the security key file is not missing at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:501) ... 53 more 09/05/2017 12:39:56.291 ERROR (default task-16) [com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData] Authentication Exception while checking for password com.aveksa.server.authentication.AuthenticationProviderServiceException: Error while doing the authentication at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:667) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.checkOldPassword(ModifySystemSettingsDialogData.java:604) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validatePassword(ModifySystemSettingsDialogData.java:445) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.validateData(ModifySystemSettingsDialogData.java:489) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleSubmit(ModifySystemSettingsDialogData.java:196) at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45) at com.aveksa.gui.pages.admin.system.settings.edit.ModifySystemSettingsDialogData.handleRequest(ModifySystemSettingsDialogData.java:179) at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:597) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340) at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271) at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:184) at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128) at com.aveksa.gui.core.MainManager.doPost(MainManager.java:420) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130) at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:53) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:60) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:132) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:61) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:56) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:45) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:63) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:58) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:70) at io.undertow.security.handlers.SecurityInitialHandler.handleRequest(SecurityInitialHandler.java:76) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:261) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:247) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:76) at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:172) at java.security.AccessController.doPrivileged(Native Method) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:169) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:197) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:759) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:748) Caused by: java.lang.IllegalStateException: An issue with handling encryption was encountered at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:507) at com.aveksa.server.authentication.AuthenticationProviderServiceImpl.loginSuperAdmin(AuthenticationProviderServiceImpl.java:615) ... 52 more Caused by: com.aveksa.common.crypto.EncryptionException: Value to be decrypted has no associated encryptor for its embedded key version: keyVersion[EAn]; Value[ENCAEAn(zwF...)] -- Check that the security key file is not missing at com.aveksa.common.crypto.EncryptionMgr.decrypt(EncryptionMgr.java:501) ... 53 more
Resolution
Try resetting the AveksaAdmin password from the login screen, if that option is not available on your UI login page, then please open a ticket with RSA Support.
Related Articles
Deployment of the aveksa.ear in a clustered environment fails with 305000 ms timeout error in RSA Identity Governance & Li… Number of Views Unexpected MFA Challenge for Unchallenged Users when machines are in WORKGROUP environment Number of Views Set Up Your Trial Environment Number of Views Replica will not Authenticate Multiple Authentications Number of Views Migration utility fails with an error 'ORA-01920: user name 'RSA_MIGRATION_ADMIN' conflicts with another user' Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device How to implement SAML SSO Authentication with Microsoft Azure Active Directory and RSA Identity Governance & Lifecycle How to download full kits, service packs, and patches from RSA Link for RSA Identity Governance & Lifecycle Authentication Manager Security Console and Operations Console Inaccessible After Certificate Update RSA announces the availability of the RSA SecurID Hardware Appliance 350 based on the Dell PowerEdge R640 Server
Don't see what you're looking for?
