"CheckAccess" webservice API call not working correctly for accounts
Originally Published: 2021-03-26
Article Number
Applies To
| RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.2.1 P02 |
Issue
There is a user HM99541 with multiple AD accounts - HM99541 and TS99541.
The user has access to AD group "CMHUB -R" through the HM# account.
However, the "CheckAccess" API call returns "result=true" when checking for the group access to the TS# account but the "TS#" account does not have that group access
Also when an account is locally mapped to one user only
the API for checking the group should return false it returns an error instead
<html> <head> <title>Error</title> </head> <body>could not resolve multiple users account for checking group memebership Query String=cmd=checkAccess&accountBS=Active%20Directory&accountName=Abse1943&entitlementBS=Active%20Directory&token=ws31586405e9d7afd6f6:-3ce0f892:17791a7cc3d:-36f00.4189250509477934&group=grp1 </body> </html>
Cause
- RSA Identity Governance & Lifecycle 7.2.1 P02
Resolution
This issue is resolved in the following versions.
|
Related Articles
RADIUS Accounting not working correctly with ACE/Server 5.0 30Number of Views Checkboxes do not work correctly on the Import/Export Metadata page in RSA Identity Governance & Lifecycle 38Number of Views Advanced Search for Data Source Type is not working correctly in RSA Governance & Lifecycle 41Number of Views Installing rsaservmgr scripts [exec] error reading information on service rsaservmgr error when installing RSA Web Tier o… 91Number of Views How to generate a vettor certificate from a PKCS#10 (CSR) request 92Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8 RSA-2026-04: RSA Governance and Lifecycle Security Update for SUSE Linux Enterprise Server Vulnerabilities RSA Governance & Lifecycle 7.5.2 Administrator's Guide
Don't see what you're looking for?