Certified: January 17, 2025
Solution Summary
This guide describes Citrix Cloud integration with RSA ID Plus using SAML 2.0. Use this information to determine which use case and integration type your deployment will employ.
Use Case
Citrix Cloud can be integrated with RSA using My Page SSO and Relying Party. When integrated, Citrix Cloud users must authenticate with RSA to sign in to Citrix Cloud.
Integration Types
My Page SSO provides Single-Sign-On (SSO) to Citrix Cloud users leveraging RSA self-service portal My Page. Both SP-initiated SSO and IdP-initiated SSO are supported.
Modern Cloud-hosted SSO with My Page replaces the existing SAML SSO support with the IDR.
Relying Party integration allows Citrix Cloud users’ web browsers to be automatically redirected to RSA Cloud Authentication Service for authentication. With Relying Party integration, Cloud Authentication Service can manage either additional authentication only or both primary authentication (for example, user ID and password) and additional authentication depending on the service provider's capability.
Internal Applications and/or Identity Management System: When integrated, users must authenticate with RSA ID Plus to create sessions to internal applications and/or identity management systems using adapters.
Bridge between RSA SAML IdP and Partner Service Providers: When integrated, users must authenticate with RSA ID Plus to create sessions with partner Service Providers using authentication policy contracts.
Supported Features
This section shows all the supported features by integration type and by RSA components. Use this information to determine which integration type and RSA component your deployment will use. The next section in this guide contains the instruction steps for how to integrate RSA with Citrix Cloud using each integration type.
Citrix Cloud Integration with RSA Cloud Authentication Service
| Authentication Methods | RSA MFA API (REST) | RADIUS | Relying Party | My Page SSO |
| Approve | - | - | ||
| LDAP Password | - | - | ||
| SecurID OTP | - | - | ||
| Authenticate OTP | - | - | ||
| Device Biometrics | - | - | ||
| SMS OTP | - | - | ||
| Voice OTP | - | - | ||
| FIDO Security Key | - | - | ||
| QR Code | - | - | ||
| Emergency Access Code | - | - |
Citrix Cloud Integration with RSA Authentication Manager
| Authentication Methods | RSA MFA API (REST) | RADIUS | Authentication Agent |
|---|---|---|---|
| RSA SecurID | - | - | - |
| On Demand Authentication | - | - | - |
| Risk-Based Authentication | - | - | - |
| Supported | |
| - | Not supported |
| n/t | Not yet tested or documented, but may be possible |
| n/a | Not applicable |
Configuration Summary
This section contains instruction steps that show how to integrate Citrix Cloud with RSA for cloud administrators using all of the integration types.
This document is not intended to suggest optimum installations or configurations. It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products to install the required components.
All RSA and Citrix Cloud components must be installed and working prior to the integration.
This section of the guide includes links to the appropriate sections for configuring both sides for each use case.
Integration Configuration
RSA Cloud Authentication Service
- Citrix Cloud - SAML My Page SSO Configuration - RSA Ready Implementation Guide
- Citrix Cloud - SAML Relying Party Configuration - RSA Ready Implementation Guide
RSA Terminology Changes
The following table describes the differences in the terminologies used in the different versions of RSA products and components.
| Previous Version | New Version | Examples/Comments |
| Company ID | Organization ID | |
| Account | Credential | |
| Token | OTP Credential | SecurID OTP Credential |
| Tokencode | OTP/Access Code | SecurID OTP, SMS OTP, Voice OTP Emergency Access Code, Disable Access Code |
| Hardware Token | Hardware Authenticator | |
| Device Serial Number | Binding ID | |
| Device | Credential/Authenticator | |
| Device Registration Code | Registration Code | |
| Authenticate App | Authenticator App |
Certification Details
RSA Cloud Authentication Service
Citrix Cloud 12.2
Known Issues
No known issues.
